While delivery was prompt, the quality of the product was disappointing. The earrings felt cheaply made and had a faulty closure mechanism, making them prone to falling off. Despite providing evidence of the issue, the supplier refused a refund or exchange. I strongly advise against purchasing from them due to both the subpar quality and lack of satisfactory customer service.
Tedarikçinin yanıtı:
Hi, our earrings can be used normally. Every pair of earrings has been debugged, and you also sold our Earrings. You sold the earrings to your customers and asked us for a refund. You refused to return the goods and even gave a bad review. Alibaba the official has already paid you compensation, we support a refund for the return, but you not only did not return the earrings, but also gave a bad review, and you lied to us, and you are still using our earrings and selling them. I don't understand the harm and loss your behavior has caused to us.
23 Apr 2024